Then the assurance will provide your phone with a receipt. Service plan details are available at https://www.assistwireless.com/lifeline-plans/. While the service is subsidized by the government, the cell phones are provided by Assist Wireless. Adding a Guard Assure device protection plan makes you more likely to get a new phone. AUP and applicable terms and conditions are available at https://www.assistwireless.com/terms-and-conditions/. Learn about this device protection option that includes insurance coverage for repair and replacement of devices, digital security, tech support and more. For Lifeline eligibility criteria and applicable terms and conditions, visit https://www.assistwireless.com/terms-and-conditions/. You will get this chance with 40 states in the U.S., which is impressive. AUP and applicable terms and conditions are available at https://www.assistwireless.com/terms-and-conditions/. Touch device users, explore by touch or with swipe gestures. But, you can get a replacement model that works well like your previous phone. When you replace your phone, you should provide the receipt from assurance wireless. Besides, you will submit your lost phone model, the date you bought and other information so that you can replace your phone as soon as possible. Assist Wireless services are compatible with all unlocked T-Mobile-compatible GSM devices and all unlocked Sprint-compatible CDMA phones. See . In Florida and for Florida customers: Total Equipment Coverage and Verizon Extended Warranty are not available. Simply visit your local Assist Wireless store. That means you will need to call the assurance service center at 1-888-321-5880. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Your free Assurance Wireless phone comes with a one-year warranty from the original equipment manufacturer. Oklahoma Tribal offers a Lifeline plan with free unlimited data, talk, and text. You can also replace your phone to upgrade your phone device or for comfort & convenience purposes.When you face any difficulties with your phone, you can call the assurance customer care at 1-888-321-5880. They will suspend your service as a precaution so that no one else can use the funds you have left over. LIMITED TIME Affordable Connectivity Program (ACP) and Lifeline Offer 100% Free Unlimited Data, Talk, and Text! Save my name, email, and website in this browser for the next time I comment. The charge amount fora replacement phone for assurance wirelessdepends on your account balance. BROADBAND DATA. Assurance Wireless provides you with a replacement phone if your phone is lost, stolen, broken, or any other default and even fully damaged. Calling 611 from your Lifeline device and following the automated prompts. If you have data available but still are unable to gain internet access, we recommend trying the following steps: If you are experiencing issues making calls from your device, you should first check your minute balance by logging into your online account or dialing 611 from your Lifeline device. If your assurance phone is lost or stolen, you will pay a small fee for getting a replacement phone. Assist Wireless will help you get a replacement phone. If you want toreplace your assurance wireless phone, you must follow some replacement policies & procedures. We'll ask a few questions to find out what is wrong with your device and whether you're eligible for a repair or a replacement.Start a claim. Call 611 from an AT&T Wireless phone. You can, however, switch to Assist Wireless and use Lifeline instead. What is the Assistance Wireless upgrade policy? Find A Location. Dont Worry! Here, they will give you instructions that you should follow as soon as possible to replace your phone rapidly. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Before you start using your Assist Wireless phone, you will need to perform a few simple steps to set it up on the network: 1. If you do this, you cant enjoy the services assurance offers. You can either visit a store or call customer service at (1-855) 392-7747 to find out if there are any deals available. After that, you can proceed to a later section. Oklahoma Lifeline Device Assistance | Assist Wireless, Oklahoma Lifeline FAQs & Assistance | Assist Wireless. Generally, you will have to pay $20 as a replacement fee for a new device. If your cell phone breaks down, call them at 1-855-420-2449 or 1-855-EZ-ASSIST to have a replacement delivered to you (1-855-392-7747). General info. Our team will answer any of the Lifeline FAQs you may have that are not answered here. Assist Wireless is the #1 provider of Lifeline in the state of Oklahoma and multiple other states around the U.S. Enroll online to get started with us today! Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. In addition to lifeline service, Assist Wireless also provides prepaid cell phone service to non-lifeline customers. $89.99. I. f you would like to send a picture message but do not have data available, please connect to the nearest wifi (available at many fast food and coffee chains). You can use Googles Play Stores Find My Phone app to track down your misplaced Android device, Apples Find My iPhone app to do the same, or dial your phone number to get a location update. Call 800.331.0500. Those who qualify for Assist Wireless Replacement Phone receive a slew of benefits, including a free Smartphone-Android phone, free voice minutes, data, and unlimited free text bundles. You can easily apply for an Assist Wireless Replacement Phone in this situation. Promotional offers may be modified or withdrawn at any time. When your phone gets lost, stolen, damaged, or misplaced, you will first contact customer care and address your problem. What can I doifI lose my assurance wireless phone? Device protection can help you replace your device if it's ever lost, stolen, damaged or malfunctions after the manufacturer warranty expires. You'll be asked to enter standard information about yourself for the purpose of identification. >. Calling 611 from your Lifeline device and following the automated prompts. You will need the following documents and information to apply for the Assist Wireless Lifeline program: Click the ENROLL NOW button on the right side of the menu bar at https://www.assistwireless.com/. Name *Email Address *SubscribePlease do not fill in this field. If your phone is lost or stolen, you have to pay $25 to get a new one. A decision about the participants monthly entitlement amount, Claim number OROther consumer identification number. When it comes to refill options, you can add 100 MB of data for $4, 500 MB of data for $12, and 1 GB of data for $15. He has worked in the internet service provider industry for over 6 years and has a wealth of knowledge and experience. Lets find out what the reasons are. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. You may get a free replacement phone after some days of your application date. Assist Wireless Lifeline service is available to Oklahoma, Arkansas, Missouri, Maryland, and Wisconsin residents, and their coverage is constantly expanding. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. If you experience an equipment malfunction, call us at 1-888-321-5880 and we will arrange for a similar replacement phone. You can also get another Assist Wireless compatible phone and bring it to the company or simply bring your old compatible device. If you are applying based on income eligibility, you will need to provide a copy of last years state or federal income tax return or 3 consecutive months within the past 12 months of your pay stubs, Social Security benefits statement, Veterans Administration benefits statement, Retirement/Pension benefits statement, divorce decree or child support document, or Unemployment/Workers Compensation benefits statement. Read our helpful Support articles to self-service and check on the status of your service request. Your device will go through a series of updates. For better results, you should prepare a report as fully as possible. However, you should check the phones compatibility before inserting its SIM card. Assurance wireless phone upgradeis another pertinent reason for replacing assurance phones. Please note that data is required for sending picture (MMS) messages. Taxes and fees included with service plan pricing. We and our partners use cookies to Store and/or access information on a device. You can check your eligibility and apply for a free Assist Wireless phone at assistwireless.com/enroll-now. For more information about the EBB Program, you can call us at 855-392-7747 or 611 from your Assist Wireless phone. There you will see your IMEI. Here is what you should do if your phone is lost or misplaced. Here, the phones original owner will only get the warranty benefits and be sure it has no chance to transfer. Go to a store or call customer service to see if there are any deals you can take advantage of. See our coverage map to check if service is available in your area, qualify based on participation in certain public assistance programs, qualify if your totalhousehold income is at or below applicable Federal Poverty Guideline thresholds, https://www.assistwireless.com/terms-and-conditions/, https://www.assistwireless.com/affordable-connectivity-program. Activating is the only way to enjoy back service from assurance wireless. We've got answers! Assurance Wireless is rather vague about their replacement procedure. However, Assist Wireless usually offers lifeline customers at least one free phone option. You will have 30 days to add a new device to your account before service will be disconnected. To do this, you will call customer care service at 1-888-321-5880 so that no one can use your remaining phone balance. Select the three dots on the top right of your screen and select save. Go to solution. You can qualify if you participate in Medicaid, Social Security Income (SSI), Food Stamps/SNAP, or another government program. This map is always expanding, so if we are not currently covering your region, please check back. Offer not available for existing Assist Wireless customers. Name and address details: If a customer lives at a temporary address, the phone company or a state agency may ask for proof of address. You will replace your phone if it broke, lost, stolen, or damaged. Lifeline devices that are available at retail locations can be purchased to use as a replacement device. Because it makes use of T-infrastructure, the Assist Wireless network is superior. Alternatively, You can replace your lifeline by purchasing one of the models available in stores. Assist Wireless has a responsive customer service, which can be contacted by phone at 1-855-392-7747, by email at info@assistwireless.com, by mail, by calling #611 from your Lifeline device, or by sending them a message at assistwireless.com/contact-us. Here, I will present to you the policies & process of theassurance phone replacementthat can assist you in realizing the way you will get a replacement phone. They will give you a better guide and help you get a replacement phone. Lets find out what the policies are. Visit your local store to upgrade in FREE Unlimited service! Assurance Wireless Replacement SIM: How can I get it? People who dont have a permanent place to live must give a temporary address that isnt a P.O.
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