All student memberships are subject to PureGyms membership rules and terms and conditions. How to Cancel eMeals and Refund (Step by Step), How to Cancel HelloFresh and Refund (step by step). Guest passes can only be used at the trainers home club. For further information pl. Hurry, ends midnight! Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing or physical condition. At the last step in the webshop use code: FIT10. Free freeze - you can currently freeze for free for up to one month. If you're already a member, you can add multi gym access as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area,select the 'Packages and Upgrades' tile and follow the instructions. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. Please contact an employee in your club directly within the promotion period. Complete the steps which follow to fully confirm your membership cancellation. Children between the ages of 14 and 16 who are working out at PureGym must always be accompanied and supervised by a parent or legal guardian. You can get a refund on most PureGym memberships by cancelling your Fixed Term membership. Choose the Freeze or cancel option. 6. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. Members give away when they find another health club better than the PureGym. To cancel a rolling monthly contract, you'll need to cancel your membership at least four working days before your next payment is due to stop the payment being taken. PureGym withholds the right to amend or remove this offer at any time. All you need to do is log into your. If you think you have the right to cancel but the gym won't let you, contact the Citizens Advice consumer helpline on 0808 223 1133. Get in touch with our Member Services Team at[emailprotected]and let them know youd like to cancel. More support topics Before you join All about our gyms Membership info Freezing or Ending Other useful info Keeping You Safe You will receive the confirmation email after the cancellation of your membership. Step 1 Log into the Member's Area linked here. This will pull up a list of all the different gyms youll be able to access. USE CODE: SAVEHALF. These conditions are specified in your membership terms. Please contact our Membership Administration Department by sending an e-mail to, DOWNLOAD DECLARATION OF CONSENT ON FREE TRIAL TRAINING, DOWNLOAD DECLARATION OF CONSENT FOR THE PURCHASE OF A SUBSCRIPTION, Drinks: isotonic mineral drinks (0.5 l/0.5 h during training), Solarium: solarium use for 10 minutes a day, Power Plate: use of the vibration training device for 20 minutes a day, Nutrition*: access to one product each day, Live Group Fitness*: participation in all Live Group Courses, Boditrax*: tool for measuring your ideal weight, BMI, metabolic age, fat and muscle mass, HydroMassage*: use of the therapeutic massage chair for 10 minutes per day, A medically certified inability to work out due to illness or accident, Proven military and civil defence service, Online: Mastercard, Visa, Paypal, Postfinance, In person in our clubs: EC, Mastercard, Visa. You will still be charged the normal Core price for the month you have Plus for free. Manage Settings How do I cancel my PureGym monthly membership. If you are thinking about, How to cancel the PureGym membership? Payments already made will be offset. Whether its freezing your account due to lockdown or cancelling your fixed term membership because of the transition to home workouts, Ive got you covered on how to cancel PureGym Membership. Have you been a member before? Then please contact the Member Administration Department via the CONTACT FORM. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. Here is a complete guide on all the different steps you can follow either in person, by phone or through your bank app. Generate the Qualicert form for health insurance refund, Request a workout credit voucher (time stop), View all exclusive discounts for our members. The offer will not be able to be claimed by Members on: 0 joining fee terms & conditions (Vitality members only), No Joining Fee and National Access Corporate Offer, 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. If youre changing your bank details well need ten days notice before your next payment is due. You can freeze your PureGym membership for a reduced price online by visiting the Freezing or Cancelling section in the Members area of the PureGym website. Follow the step by step process below. Hurry, ends midnight. Alternatively you can emailif you prefer. Melde dich jetzt online an. Please observe the following 6 instructions when the gym is unsupervised: Yes, all activities in our PureGyms are recorded. You can cancel the additional subscription by giving notice to the end of its contractual term. Upgrade, change your club, amend payment details and much more by, using your email address and PIN number. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. However, the email address can be changed at any time by an employee in the studio. You can find more information regarding the unsupervised hours of your gym HERE. The consent submitted will only be used for data processing originating from this website. If you already have an additional subscription, you can upgrade to the All in One. You will find the termination clause on your membership card. PureGym withhold the right to amend or remove this offer at any time, Offer is only valid for relevant AXA and GYM FLEX customers, Offer cannot be used in conjunction with another offer, To receive the national access upgrade your renewed membership must start within 7 days of your previous membership ending. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. Therefore, it is not possible to bring babies and children under the age of 14 with you. Go to your Members Area, select 'Your Profile', then follow the instructions to freeze. 4. Find your nearest gym here. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. If you are willing to cancel the PureGym, first contact a member.services@puregym.com and tell them that you want to cancel the membership. Outside of term time multi-gym access will be made available during the following dates, with eligible students able to access all open PureGyms during these times. Can you cancel your PureGym membership at any time? This means no joining fee or price increases when you come back. Alternatively you can email[emailprotected]if you prefer. You can also use an online form . Make sure you include relevant details such as your first and last name, address, and email. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. the October or recent 50% off offers. I cancelled it after the payment bounced. Offer must be claimed using the promotional code. Send us a written notice of termination by registered letter to PureGym, Grabenwisstrasse 5, CH 8604 Volketswil, with the note " Termination". USE CODE: SAVEHALF. You will receive a renewal invoice in the last month of your current membership. Pure Gym reserve the right to redeem any prize in the form of a voucher or pre purchased credit. The winner will get vouchers for the value of a iPad 32gb WIFI, There will be one winner nationwide selected quarterly, The potential winner will only be selected from those who received the relevant email communication. Core and Plus members can cancel their membership following the online cancellation process. If you have purchased a Fixed Term membership you will be entitled to 50% of the pro ratad amount as refund for any unused membership. Yes, your membership pause period can be extended. Wir freuen uns auf dich! Offer cannot be used in conjunction with another offer. Clients cannot transfer their guest passes to anyone else nor transfer to another date once the date has been selected. The ticket number serves as proof of the submitted cancellation. Our registered VAT number is 165 8808 68. DIRECT DEBIT PRICES This does not include monthly memberships, the fees of which are always collected automatically via the selected mode of payment. R961ROP 5 yr. ago Same thing happened to me. Please note that you can request a change of gym no earlier than two months after the start of your contract and no more than once a year. From there, click Freezing or Cancelling. If you're cancelling within 14 days, the full pro-rata amount will be refunded. Response times may vary during our busy periods, weekends and bank holidays. You might have signed up for a promotional rate that has now been extended to our standard rate. You also have the opportunity to freeze your membership if you have bought a monthly direct debit membership. You shall be entitled to cancel your daily membership the earlier of: (1) 14 days after the date of purchase; or (2) the day before the date on which you selected your daily membership to activate. 3. Send us an e-mail with the RE: "Termination" to. Head over to your profile by clicking on the "Your Profile' button. refer to the GTC. The start date can only be delayed up to 7 days. Unfreezing before the original end datemay mean there is a small amount added on to your next payment to cover your days in the gym for the rest of that month. If you missed your notice period, this invoice is your renewal invoice. We'll take your monthly payments automatically, so that you can keep using your gym for as long as . Offer is not valid at PureGym South Kensington and PureGym Clapham. Here you can: Go to MYPUREGYM and log in with your email address and password. There are no rigid restrictions. Please click here to read the HOUSE RULES. You can upgrade to an All in One subscription at any time. The fastest way to cancel your PureGym membership is online through their website. Becoming a member Change membership Book addition Pausing membership Renewal of my membership Premium contracts 24/7 opening hours Payment and membership card Fitness On-Demand Live Group Fitness Change of personal data Health insurance reimbursement Terminating my membership mypuregym.swiss Problems with access Offers Under 18 Membership Marketing You cannot, however, freeze a fixed term membership. Kicking off your membership and the way we do things at PureGym, Everything you need to know inside and out. How do I cancel PureGym? PureGym Ltd reserves the right to end any promotion without warning at any time. If youd prefer to send them a letter, you can terminate your contract that way as well. The best way to do it is by cancelling online or making use of their customer support. The deadlines for payments and cancellations shall remain the same. Before going to know, How to cancel PureGym membership? They can take you details and request your bank to create a new DD mandate. Leider ist bei Ihrer Newsletter-Anmeldung ein Fehler aufgetreten! The ticket number serves as proof of the submitted cancellation. If so, youll only be charged for 50% of the bill. It has reached over 1 million registered members because of its fantastic facilities. Accessibility is unrestricted, and you can join the gym at any time that suits your routine. If you terminate your contract via the contact form, you will receive an automatic reply with a ticket number after a short while. PureGym have 45 days to issue any prize. These can easily be additionally booked when the contract is concluded. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control. Go to their member service website member.service@puregym.com. Ends midnight! In the MYPUREGYM online customer centre you will find all the information about your membership. PureGym reserve the right to terminate this discount without notice. However, the email address can be changed at any time by an employee in the studio. You do not have to complete the survey to be entered, The prize will be emailed and cannot be exchanged for a cash prize, The prize will be redeemed via Apple Vouchers, PureGym withholds the right to remove or amend this prize at any time. Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. Please send us a message with your bank details, membership number and credit amount via the CONTACT FORM. Please check the date and year on the confirmation of termination carefully. The price guarantee will then be applied to the go-to rate for 12 months, Free to re-join if you leave and return with the 12 months after the club reopens, Free upgrade to the PLUS premium membership for 6 months, You will receive full access to all paid for workouts and classes on the PureGym App automatically. Core and Plus members can cancel their membership following the online cancellation process. Join our thousands of subscribers who are getting smarter with money. Bolts are also available in this membership plan; you have to only 3 per month to get access. A monthly charge is applied if you freeze your membership. Is Pottery Barn Performance Fabric Worth It? USE CODE: SAVEHALF. You cannot work out at PureGym until you have paid the full membership fee. First cancel the additional subscription that you no longer want, giving notice to the end of its term. If something else comes up: Please contact your club to reschedule or cancel your appointment. To transfer your home gym, headto yourMember's Areaand go to Packages and Upgrades. With over 280 gyms, youre free to pick and choose according to what suits your location best. Just log in toyourMembers Area,select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. If you're in Northern Ireland, contact Consumerline. A service fee of CHF 25.00 will be charged to Core Members. If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. Zero Joining Fee offers exclude pre-opening offer gyms. You can cancel your Puregym membership via telephone call quickly and easily, to do this you can just follow the steps below: First, you can call the cancellation team on 0344 477 0005. We may not have received your payment in our account before the invoice was sent. However, when they no PureGym can a popular gym chain stylish the UK, offering affordable membership plans and access in state-of-the-art hardware and facilities. No, a time stop without cause of 1-3 months per year is not cumulative. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0G6I), Registered in England No: 6690189 Reg. Read more Thats why you can log in to yourMember's Areausing your email address and PIN to update and change whatever you like. If you are looking to keep better track of your subscriptions and bills, download Nova today to begin your financial wellness journey. Your clients will be entitled to all the rights and privileges of a standard guest pass user. You can receive a new Friend ID at the club for a fee of CHF 20. Our PLUS membership allows you to bring a guest with you for free, up to four times a month. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Nov 20, 2012 Replying to @PureGym @PureGym But if I cancel right before the end of my membership month, you'll charge me for the next month ! If youre going on vacation or will be out of town for a while, you can also freeze your membership instead of fully cancelling it. Select the "Your Profile" tile and then "Freeze or Cancel"3. USE CODE: SAVEHALF. We have over 300 gyms across the country, so theres plenty to choose from. Offer can be used with Direct Debit monthly membership product only. If you cant find what youre looking for in the Help Centre or have an issue updating your membership in the Members Area, you can get in touch with us via social where we will aim to respond as quickly as possible. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0FRS), Registered in England No: 6690189 Reg. If you want to bring this date forward, please contact us at. To avoid fees and cancel your membership quickly and completely, there are some important steps you should take depending on what method youre using. You actual Direct Debit may, therefore, be lower than the amount you have selected to pay, To get the any of the Loyalty Benefits you must maintain your Together Direct Debit up until the club reopens and your next full Direct Debit is deducted, Guarantee that your current monthly direct debit fee will not increase for 12 months once the club reopens. You can easily change your home address, email address and phone number yourself at MYPUREGYM. Scroll down to the bottom of the page and click on 'Freezing or Cancelling'. All you need to do is log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. Sometimes people dont like the training or services provided by PureGym, so they go for cancellation. Please refer to the GTC for further terms and conditions for termination due to inability to work out. This agreement is governed by English Law. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. You can check it at MYPUREGYM. You did not receive a confirmation email? By continuing to use this website, you consent to the use of cookies. Our company registration number is 06690189 and Our registered office is at Town Centre House, Merrion Centre, Leeds LS2 8LY. To cancel online, go to https://www.puregym.com/contact/ To cancel over the phone, call: 03444 770 005 Meet Emma, your Best Financial Friend. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Discount cannot be used in conjunction with any other offer and does not apply to any classes or other services that they may offer for sale from time to time. Please try to switch browsers or press F5 (Fn-Ctrl-F5 or Ctrl-F5, depending on your PC) to refresh. We cannot guarantee the ongoing availability of each benefit. USE CODE: SAVEHALF. You can also bring a guest with you four 4 times at no cost. The Friend ID will only work after you have checked in to the club as a primary member. where is puregym head office where is puregym located pure gym locations uk will. If you're already a member, you can add our 'Bring A Friend' feature as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. By cancelling your membership, Nova will be able to notify you when payment is made or not. In the latter case, you can book only Live Group Fitness that take place in your club. I hope this guide helps you through your journey of cancelling your PureGym Membership! You can contact us by e-mailing us at, If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Pure Gym Limited at. Perhaps you have received an invoice or reminder because your membership fee is outstanding? Please check your contract with the corresponding comment field. You can also multiple access from 2 to additional gyms near your study, home, or work. Please note there is a 20 minute cooling off period after each use. Can I Get a Refund When I Cancel My PureGym Gym Membership? The content of the message should tell them that you are terminating your agreement with them as well as the date of termination. The payment card details you provide when you join us will be used, every month, to pay for your ongoing subscription. You can only freeze for a maximum of 3 months, over the course of a year (from your very first freeze!). You just need to log back into your Members Area and unfreeze your membership. Do you have a promotional rate and want to work out in another studio?
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